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Positive reviews can significantly boost your brand's reputation and attract new customers. SMS messages have a high open rate, ensuring that your request is seen promptly. This direct approach increases the likelihood of customers taking the time to share their experiences. This can lead to higher customer retention and growth, as well as a stronger online presence.
Here's how you can send SMS auto-reminders to your customers:
Go to the 'Get Reviews' section then click SMS.
Scroll down until you see this section. This is where you can set the auto-reminders. You can either trigger it for 3 days, 7 days, or both.
You can customize the message you want to send to your customers here.
IMPORTANT: Your limit will count as 2 if the message body exceeds 65 characters.
Make sure to select/insert the correct variables according to your preference.
