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Sending auto-reminder emails to request reviews is important for maintaining a steady flow of customer reviews. Automated reminders ensure that your review requests are consistently sent, increasing the chances of receiving timely responses. This helps in gathering fresh reviews, which are essential for keeping your brand's reputation up-to-date and relevant.
Here's how you can send auto-reminder emails to your customers:
Go to the 'Get Reviews' section then click Email.
Scroll down until you see this section. This is where you can set the auto-reminders. You can either trigger it for 3 days, 7 days, or both.
You can customize the message you want to send to your customers here.
Make sure to select/insert the correct variables according to your preference.
